EBOOK TECHNICAL SUPPORT FORM

Request assistance from our IT staff. Examples include items not downloading properly, items downloaded not appearing, etc

"*" indicates required fields

Company

This field is for validation purposes and should be left unchanged.

Is this form being submitted by a Staff member?*

Yes

Are you trying to merge an "old" library barcode/account with a "new" library barcode/account for Libby/Overdrive functionality?*

Yes

What location are you at?*

Customer Name*

First Last

Email*

Original barcode*

The "old" barcode

New Barcode*

The "new" barcode

Name

First Last

Email*

Library Card #*

Title of item you are downloading?*

What format is the item?*

Describe the issue:*

Report any error messages:

I am downloading to:*

I am using installed software

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